Your Privacy Is Our Priority

This privacy policy applies to all users of the 55kbd platform. 55kbd serves players in Bangladesh as a safe and reliable online betting and casino platform. We firmly believe that protecting the privacy of users' personal information is a fundamental responsibility.

The rules set out in this policy apply to the 55kbd website, application, and all associated digital services. By using our platform, you are considered to have given your consent to the terms of this privacy policy.

This document may be updated from time to time. We will notify you appropriately of any significant changes. The latest version will always be available on this page.

55kbd collects various types of information, which are broadly divided into two categories — information provided directly by you and information collected automatically.

2.1 Information Provided Directly

The information you provide to us during registration and account management includes:

• Full name and date of birth
• Email address and mobile number
• Residential address
• Identity verification documents (copy of national ID card or passport)
• Financial transaction details such as bKash, Nagad, Rocket, or Upay account numbers
• Information provided when contacting customer support

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2.2 Automatically Collected Information

When you use our platform, the following information is collected automatically:

• IP address and device identifier information
• Browser type and operating system
• Pages you visited, login times, and session duration
• Information obtained from cookies and similar tracking technologies
• Game play history and betting activity

55kbd uses your information only for lawful and specific purposes. We never sell your information or transfer it to unauthorised third parties.

55kbd may share your information with certain trusted parties in specific circumstances. However, this is always done to the minimum necessary extent and under strict confidentiality agreements.

4.1 Circumstances in Which Information May Be Shared

• Payment Processing: Information necessary to complete transactions via bKash, Nagad, Rocket, Upay, and bank transfers is shared with the relevant payment service providers.
• Identity Verification: Information may be shared with authorised verification agencies to fulfil legal obligations.
• Technology Partners: Game software providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, and similar providers operate under their own privacy policies.
• Legal Obligations: Providing required information in response to valid directives from courts or regulatory authorities.
• Security Protection: Taking necessary steps to prevent fraud, deception, or any other illegal activity.

4.2 What We Never Do

• Sell your information to third parties
• Provide your information to outside companies for advertising purposes
• Share unnecessary information without your consent

55kbd takes industry-standard technical and organisational measures to protect your personal information. Our security framework is continuously reviewed and improved.

  Please note that no method on the internet is 100% secure. However, 55kbd is committed to ensuring the highest level of protection.

The 55kbd website uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve your experience on the platform.

6.1 Types of Cookies We Use

• Essential Cookies: Required to maintain login sessions, ensure security, and operate the core functionality of the platform. Without these, the site will not work properly.
• Functional Cookies: Used to remember your preferences, language settings, and account configuration.
• Analytical Cookies: Help improve the platform by analysing page usage.

6.2 Cookie Control

You can control or delete cookies through your browser settings. However, disabling essential cookies may limit some features of the platform.

55kbd retains your information only for as long as it is necessary to fulfil the purpose for which it was collected, or as required by legal obligations.

• Active Account: All relevant information is retained while your account remains active.
• Closed Account: Even after an account is closed, certain information is retained for a defined period to meet legal, financial, and regulatory requirements.
• Financial Records: Financial transaction information may be retained for an extended period in accordance with legal requirements.
• Automatically Collected Data: Log files and cookie data are stored for a short period and then deleted automatically.

Once the data retention period has ended, 55kbd deletes or anonymises it using secure methods.

Every user of 55kbd has certain important rights regarding their own information. We respect these rights and help users exercise them.

To exercise any of these rights, please contact our customer support team. We will review your request as quickly as possible. However, in some cases it may not be possible to delete information due to legal obligations.

55kbd strictly does not allow anyone under the age of 21 to open an account. Our platform is for adults only.

We verify age at the time of registration. If a user opens an account using false information and is later found to be a minor, that account will be closed immediately and the associated information will be securely deleted.

If you believe a minor is using our platform, please contact us.

This privacy policy may be updated from time to time due to business changes, legal requirements, or technological developments.

• Before any significant changes, we will send a notification to your registered email or on the platform.
• Continued use of the platform after changes are made will be considered acceptance of the new policy.
• The latest version will always be published on this page.
• Previous versions are kept on record and will be provided upon request.

We recommend that you review this policy regularly and stay updated on any changes.